Privacy Policy

Introduction

At the Rest Houses & Chalets Platform, we are committed to protecting your personal data and handling it with professional and technical safeguards.

By using the platform, you agree to the collection and use of your information as described in this policy.

Information We Collect

• Basic identity data such as name, phone number, and email address.
• Booking, payment, and on-platform activity data.
• Information you provide when contacting support.

How We Use Information

• To manage bookings, confirm transactions, and deliver services.
• To communicate important booking and account updates.
• To improve user experience and platform performance.

Data Sharing

We do not sell or rent your personal data. Limited sharing may occur with:

• Approved payment providers to process transactions.
• Technical partners for hosting, security, and support operations.
• Regulatory authorities when legally required.

Data Security

We apply layered security controls including encrypted traffic, permission-based access, and periodic security reviews.

Your Rights

You may request to update, correct, or delete your data in accordance with applicable laws. Please contact us through the Contact Us page for privacy requests.

Policy Updates

We may update this policy from time to time. The latest version will always be published on this page.

Last updated: 2026-04-28